In an era where AI is increasingly providing more interaction with people, new risks are emerging that demand a new approach ...

True AI involves machine learning, systems that learn from data and improve over time. In contrast, automation follows preset ...

Kenya’s President William Ruto launched the Social Health Authority (SHA) in October 2024 to replace the National Hospital ...

Customer engagement and cost management are extremely critical in the evolving landscape of health insurance. In this ...

We catch up with the insurance company and its marketing company, Claritas, to hear how generative AI transformed their ad ...

Frontline is deploying Roots across various operational areas to enable employees to concentrate on ‘value add’ tasks.

AI is revolutionizing the insurance industry by enabling personalized policies based on real-time data, moving away from ...

Lawyers from Big Law to solo practices are cautiously testing AI for specific tasks to trim some time from routine steps.

AI transforms India’s banking, financial services, and insurance sector with automation, fraud detection, and faster, smarter ...

To stand out, insurers must go beyond the status quo, prioritizing seamless experiences for both customers and employees.