In a sector rife with burnout and careers cut short amid a culture of overwork, some law firms are doing away with ...
Although client surveys are common in other industries, many law firms don’t seek out feedback. However, a formal process for gathering it can help enhance client relationships. At Cassels Brock & ...
Bien que les sondages auprès des clients soient courants dans d’autres secteurs, de nombreux cabinets juridiques ne recherchent pas de rétroaction. Cependant, un processus formel de collecte de ces ...