According to the JD Power Financial Services Churn Data and Analytics report, FinTech brands are making meaningful inroads in building market share across the full spectrum of financial services.
April Banking and Payments Intelligence Report data shows 69% of U.S. consumers are financially unhealthy, with many struggling to cover utilities and rethink homeownership. More than half have turned ...
Cost and affordability are playing an increasingly important role in the aftermarket service experience, according to the JD ...
Total new-vehicle sales for March 2026, including retail and non-retail transactions, are projected to reach 1,372,877, a 11.4% decrease year-over-year, and a 11.9% increase from February 2026, ...
Total new-vehicle sales for February 2026, including retail and non-retail transactions, are projected to reach 1,183,000, a 3.8% decrease year-over-year, according to a joint forecast from JD Power ...
Total new-vehicle sales for January 2026, including retail and non-retail transactions, are projected to reach 1,118,700, a 2.7% decrease year-over-year, according to a joint forecast from JD Power ...
The nation’s electric, gas and water utilities have their work cut out for them in 2026. A combination of record-high rates, widespread outages and evolving customer expectations for how to access ...
TROY, Mich.: 15 Jan. 2026 — The U.S. wireless network continues to deliver strong performance and consistency across providers, with the industry reporting just 9 problems per 100 uses (PP100) or ...
TROY, Mich.: 6 Nov. 2025 — More than one-third (36%) of buyers in the new-vehicle market say tariffs impacted their vehicle purchase process, with most of them buying sooner than they had planned, ...
Total new-vehicle sales for September 2025, including retail and non-retail transactions, are projected to reach 1,232,200, a 0.1% increase year over year, according to a joint forecast from JD Power ...
TROY, Mich.: 18 Sept. 2025 — Many cable television subscribers remain with their providers due to barriers such as restrictive contracts, limited provider availability by location, and the complexity ...
As part of its ongoing analysis of customer experience with residential utilities, JD Power tracks the average prices customers pay for electric, gas and water services nationwide. This average price ...
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