Get help with deliveries, your DoorDash account, or payment through our automated and live support channels.

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There are four ways to contact Drive Support (also see Help Center article here). We aim to answer 90% of Drive phone calls within 2 minutes and 90% of emails within 24 hours.

Find answers to frequently asked questions about topics like delivery issues, and payment questions.

Get help with deliveries, earnings and your Dasher account.

How can I contact the Customer or Dasher through the tablet? How do scheduled orders work? How do I troubleshoot my Tablet? How do I troubleshoot my printer? An order that I was prepping was just …

Get help with orders, Merchant Portal, and your Merchant account.

How do I request a refund for a delivery? How do I contact support? For non-live order issues, such as refund, email us at drive-support@doordash.com. For live order issues, such as delivery, …