CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.
What is CBC Gem? CBC Gem General Information. - CBC Help Centre
CBC Gem is CBC's digital video streaming service. Discover the free way to stream the best shows, movies, news, documentaries, and more. Plus access live TV streams from up to 14 regions across Canada. Or try Premium and enjoy ad-free video-on-demand content (excludes live streams), early access to Gem exclusive programming, and access to CBC ...
CBC Gem – CBC Help Centre
Technical. Gem log in issue due to time synchronization issues. New versions of the CBC Gem app will no longer be supported on iOS / iPadOS 14 or lower. I am constantly being logged out of Gem. What can I do? See all 12 articles.
I'm experiencing issues streaming on Gem. What can I do?
2. Use our free CBC Gem app. CBC Gem is available for free as an App for iOS, tvOS, Fire TV, Android TV, LG Smart TV, Xbox, and Android phones and tablets. Gem is also accessible online at gem.cbc.ca If you are using a mobile phone or tablet to access CBC Gem, we suggest using our free CBC Gem app rather than your device's mobile browser.
Sign up for a CBC account to access more – CBC Help Centre
Enter your email address into the Email Address field. When done, select Continue. From here, enter a password into the password field. When done, select Continue. From here, fill in the mandatory fields. When done, select Create Account. Next, activate your account, by entering the verification code sent to your email.
Help with CBC Radio and Television Services
Report a problem with your television reception. Report a loud advertisement on a CBC television service.
CBC News App - Your questions answered! – CBC Help Centre
The CBC News app is available on the Google Play and Apple App Stores. Get CBC News for Android. Open the Google Play Store on your Android device. Select the search icon, the magnifying glass found at the top of the screen. Enter “CBC News” in the search bar and select “CBC News” when it appears below the search bar. Select "Install".
Technical – CBC Help Centre
Technical. UPDATE: Why am I being told that I am outside of Canada? (Cogeco subscribers) New to CBC Gem - Technical Support. What devices are supported on CBC Gem? I'm experiencing issues streaming on Gem. What can I do? Gem log in issue due to time synchronization issues. New versions of the CBC Gem app will no longer be supported on iOS ...
News and Current Affairs – CBC Help Centre
This CBC help article provides assistance in finding information and solving common problems on CBC platforms.
TV – CBC Help Centre
Report a problem with your television reception. Is there an over-the-air (OTA) TV transmission tower in my area? Report a loud advertisement on a CBC television service.