2.7K views · 51 reactions | "Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration | Facebook
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2.7K views · 51 reactions | "Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus
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2.8K views3 weeks ago
MTA Maryland Bus Routes
All 36 MTA Commuter Bus routes to remain intact
All 36 MTA Commuter Bus routes to remain intact
wbaltv.com
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Bus commuters share concerns over MTA proposed plan that cuts trips and routes
Bus commuters share concerns over MTA proposed plan that cuts trips and routes
wbaltv.com
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MTA proposes changes to bring back express bus routes
MTA proposes changes to bring back express bus routes
wbaltv.com
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